Privacy Policy

Last updated: 18 June 2026

1. Information We Collect

We collect the following categories of information:

  • Account information: name, email address, and password when you register
  • Profile data: photos, job title, company, social links, and other details you add to your digital card
  • Usage data: interactions with the Service including page views, tap events, and feature usage
  • Device information: browser type, operating system, and IP address
  • Payment information: processed securely by our payment provider (Stripe); we do not store full card numbers

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Process transactions and manage subscriptions
  • Enable contact sharing and networking features
  • Send service notifications and updates
  • Detect, prevent, and address security issues
  • Analyse usage patterns to improve user experience

3. Information Sharing

We do not sell your personal data. We may share information with:

  • Other users: profile information you choose to share via your Hanki card or share link
  • Service providers: trusted third parties who assist in operating the Service (hosting, payment processing, analytics)
  • Legal requirements: when required by law, regulation, or legal process
  • Organisation administrators: if you are part of an organisation on Hanki, administrators may view your activity within that organisation

4. Data Storage and Security

Your data is stored securely using Amazon Web Services (AWS) infrastructure. We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security assessments.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Export your data in a portable format
  • Withdraw consent for optional data processing
  • Lodge a complaint with a data protection authority

7. Cookies and Tracking

We use essential cookies required for the Service to function (authentication, session management). We use analytics to understand usage patterns. You can control cookie preferences through your browser settings.

8. Third-Party Services

The Service integrates with third-party services including Stripe (payments), AWS (infrastructure), and social platforms (optional profile links). These services have their own privacy policies governing their use of your data.

9. Children

The Service is not intended for users under 16 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via the Service or email. The "Last updated" date at the top indicates when the policy was last revised.

11. Contact

For privacy-related inquiries, contact us at privacy@hanki.co.